Service Stations in the age of COVID-19
The last months have been entirely devoted to the fight against COVID-19. In this challenging period, one thing was certain: we would continue to serve our customers as you would expect from us. We do our utmost to ensure a smooth service, however without losing the guidelines of government out of sight and while placing the safety of our employees, customers, suppliers and partners first.
As a number of countries begin to ease up lockdown measures, retailers are still faced with the question of what the ‘new normality’ will be like. Fuel and convenience retailers are doing their best to adapt to new legal requirements and consumer behaviours while suppliers strive to provide the technology to make those changes possible.
Interested in how the future of the forecourt and convenience store business will look in the ‘new normality’? PetrolPlaza organized an online roundtable and brought together leading retailers and suppliers to explore how government and the industry have dealt with COVID-19 in the United Kingdom, Germany and South Africa.
The panellists also discussed the new role that service stations and convenience stores are playing in their communities, how companies are adapting their stores to ensure social distancing as well as business continuity, and what changes will be accelerated by the pandemic.
Discover more and watch the online roundtable here.